Prism Wayfare
Via Monte Napoleone 8, 20121 Milan, Italy
+39 02 8741 5283 | [email protected]
Terms of Service
Welcome to Prism Wayfare. These Terms of Service govern your access to and use of our website, services, and creative offerings. By accessing or using our services, you agree to be bound by these terms.
Please read these terms carefully before using our services. If you do not agree with any part of these terms, you should not use our website or services.
Last Updated: November 26, 2025
1. Services We Provide
Prism Wayfare offers creative direction services including photography direction, interactive experience design, and messaging workshop facilitation. Our services are provided on a project basis or through ongoing engagement agreements.
Service Scope
Each service engagement is defined by a separate agreement or statement of work that outlines specific deliverables, timelines, and compensation. These Terms of Service supplement, but do not replace, those individual agreements.
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with appropriate notice to active clients.
2. Acceptable Use Policy
When using our website and services, you agree to the following usage guidelines:
Permitted Uses
- Browsing our website to learn about our services and approach
- Contacting us for legitimate business inquiries
- Engaging our creative services in accordance with agreed terms
- Sharing our publicly available content with appropriate attribution
Prohibited Activities
You agree not to engage in any of the following prohibited activities:
- × Using our website or services for any unlawful purpose or in violation of any applicable regulations
- × Attempting to gain unauthorized access to our systems, accounts, or networks
- × Interfering with or disrupting the integrity or performance of our website
- × Collecting or harvesting data from our website using automated means
- × Impersonating Prism Wayfare or our representatives
- × Using our services to transmit viruses, malware, or other harmful code
- × Reproducing, redistributing, or reselling our proprietary content without permission
3. Service Access and Availability
Website Access
We strive to maintain continuous access to our website, but we do not guarantee uninterrupted availability. We may temporarily suspend access for maintenance, updates, or technical issues. We are not liable for any losses resulting from website downtime.
Service Modifications
We reserve the right to modify, update, or discontinue features of our website or services at our discretion. We will make reasonable efforts to notify active clients of significant changes that may affect ongoing projects.
Geographic Availability
While we work with clients worldwide, our services are provided from our Milan studio. Certain services or features may not be available in all geographic locations due to legal, technical, or practical limitations.
Service Requirements
Access to certain features may require a compatible device, internet connection, and current browser. You are responsible for maintaining the necessary equipment and connections to access our services.
4. User Responsibilities
Information Accuracy
You agree to provide accurate, current, and complete information when contacting us or engaging our services. You are responsible for updating any information that changes.
Communication
When working with us, you agree to maintain professional communication and respond to project-related inquiries in a timely manner. Delays in communication may affect project timelines and deliverables.
Compliance with Laws
You are responsible for ensuring that your use of our services complies with all applicable laws, regulations, and third-party rights. This includes but is not limited to intellectual property rights, privacy laws, and industry-specific regulations.
Third-Party Content
If you provide materials, content, or information for use in our creative work, you warrant that you have the necessary rights and permissions for such use. You agree to indemnify us against any claims arising from your provided materials.
5. Intellectual Property Rights
Our Content
All content on our website, including text, graphics, logos, images, and design elements, is the property of Prism Wayfare or our licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from our website content without our express written permission.
Client Work
Ownership and usage rights for work created during client engagements are defined in individual service agreements. Unless otherwise specified, we retain intellectual property rights to creative concepts, methodologies, and processes developed in the course of our work.
Portfolio Usage
We reserve the right to feature completed work in our portfolio, case studies, and marketing materials unless otherwise agreed in writing. We respect client confidentiality and will not disclose proprietary or sensitive information without permission.
Trademark Notice
"Prism Wayfare" and our logo are trademarks of our company. Use of these marks without our written consent is prohibited and may constitute trademark infringement.
6. Payment and Fees
Service Fees
Fees for our services are outlined in individual proposals or service agreements. Prices displayed on our website are for informational purposes and may be subject to change. Final pricing is confirmed in writing before work begins.
Payment Terms
Payment terms, schedules, and methods are specified in individual service agreements. We typically require an initial deposit before commencing work, with remaining payments tied to project milestones or completion.
Late Payments
Late payments may result in project delays or suspension of services. We reserve the right to charge interest on overdue amounts and to pursue legal remedies for non-payment.
Refunds
Refund policies are addressed in individual service agreements and depend on the nature of the engagement. Initial consultation fees are generally non-refundable.
7. Termination
Either party may terminate an ongoing service engagement according to the terms specified in the relevant service agreement. We reserve the right to refuse service or terminate access to our website for violations of these Terms of Service.
Effect of Termination
Upon termination, certain provisions of these terms continue to apply, including those related to intellectual property, confidentiality, limitation of liability, and dispute resolution. Any outstanding payment obligations remain due and payable.
8. Limitation of Liability
To the fullest extent permitted by law, Prism Wayfare shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our website or services.
Our total liability for any claims arising from these terms or your use of our services shall not exceed the amount paid by you for the specific service giving rise to the claim.
Some jurisdictions do not allow certain limitations of liability, so these limitations may not apply to you.
9. Governing Law and Disputes
These Terms of Service are governed by the laws of Italy. Any disputes arising from these terms or your use of our services shall be resolved in the courts of Milan, Italy.
Dispute Resolution
Before pursuing formal legal action, we encourage parties to attempt to resolve disputes through good-faith negotiation. If negotiation fails, disputes may be submitted to mediation before resorting to litigation.
10. Changes to These Terms
We may update these Terms of Service periodically to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will update the "Last Updated" date at the top of this page.
Your continued use of our website or services after changes become effective constitutes acceptance of the updated terms. We encourage you to review these terms regularly.
Questions About These Terms?
If you have questions or concerns about these Terms of Service, please contact us:
Prism Wayfare
Via Monte Napoleone 8
20121 Milan, Italy
Phone: +39 02 8741 5283
Email: [email protected]